Visitor
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1 Message
Xfinity DVR Cancelled our recordings for no reason.
Shows scheduled to record this morning recorded fine. But shows scheduled to record this afternoon and this evening appear to have a red circle with a line through it. These shows appear to have been canceled by Xfinity because we have no conflicts with having too many shows scheduled to be recorded. We have been waiting for a call back from an Xfinity representative for over 45 minutes in hopes they can tell us this in an internal problem THEY are trying to resolve. We tried to reboot our system. We even unplugged our TV. Still did not resolve the issue.
user_h8i9qt
Visitor
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1 Message
2 days ago
I am experiencing the same issue. Has yours been resolved. Seems to be a reoccurring issue.
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Msposato46
Visitor
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1 Message
2 days ago
I am experiencing the same thing!!
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user_hg5kjo
Visitor
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1 Message
2 days ago
Same here. trying a reboot
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user_kqexb3
Visitor
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1 Message
1 day ago
Has anyone found a fix for this?
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XfinityAldrik
Official Employee
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2.5K Messages
23 hours ago
Thank you for reaching out to us @user_r40afw! There is a known issue causing some customers to experience DVR issues like you’ve described. Our amazing engineering teams are actively working to get everything fully restored as quickly as possible.
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user_s0chme
Visitor
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1 Message
11 hours ago
I'm having the same issue with my Xfinity DVR since Friday March 13th 2026, I live in Savannah, GA 31419. When I try to schedule a recording for any program it just shows a circle with a line through it. I hope this gets resolved quickly. I have refreshed boxes, reset boxes, cleared cache, deleted programs for more storage space, nothing has worked yet so it must be on Xfinity's end. It would be nice it Xfinity would let customers know of a known problem with DVR recording and that they are working on it.
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