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Friday, October 4th, 2024 2:12 PM

Xfinity, do you even look at these post? We need help on disabling nap mode

$300 a month for cable and Internet I do not want my TV to shut off every four hours, especially when we have channels to put white noise in the bedroom for elderly and sick and then the TV goes to a bright screensaver and now the lack of noise wakes everybody up Just disable This stupid feature

Official Employee

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1.6K Messages

2 months ago

 

user_par8xx Hello! Thank you for reaching out to us here on our Community Forum. Unfortunately, the screensaver cannot be turned off completely. The maximum amount of time it can be delayed is 5-hours. You can go here if you need instructions on how to modify time (https://www.xfinity.com/support/articles/x1-screen-saver).

 

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