1 Message
Xfinity assistant told me to contact a live agent through customer support but didn’t say how. Can anyone help?
I need to replace the power supply for my tv box. Xfinity assistant told me to contact customer support and talk to an agent.
1 Message
I need to replace the power supply for my tv box. Xfinity assistant told me to contact customer support and talk to an agent.
skintime
Contributor
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287 Messages
24 days ago
Good luck getting a live one on the phone. Has become next to impossible. Keep saying "agent" to the recording, that works sometimes
1
XfinityChelseaB
Official Employee
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1.6K Messages
23 days ago
Hello @user_tn7y5q, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. The best option is to take your cable box into the Xfinity Service Center and swap it out for a new one. You just need to use our Xfinity Store Locator and put in your address to find a store near you.
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