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@FL4TWRX wrote:
No excitement for the remote, here. It’s way too cramped and I find it difficult to use. Also, they got rid of the TV power button and it only has POWER ALL which totally breaks my receiver programming.

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I'm not very excited regarding the new XR15 remote myself and stuck with the XR11 remote.  The XR11 is much more intuitive for me.  The biggest thing I don't like on the newer XR15 remotes are the center arrow keys.  You never know if your pressing in the correct area of the remote. The old XR11 is much easier to navigate and use these keys without looking at it.  

I'm not sure what they were thinking when it was redesigned and it doesn't appear the end user had much if at all any input on it's design.  For me it's certainly a big step backwards in design change.  

The entire line is a design debacle. There is no need for such large cable boxes, noisy mechanical hard drives that never spin down no matter what settings we choose (or a hard drive in the box at all), and many of us miss a self-setting accurate clock. 

We sure hope that the next deisgn does away with hard drives, minimizes the box size, does away with hardware that is never used (Ethernet and USB ports, for example) and includes a clock.

Better yet, why not an app that does away with all Comcast / Xfinity hardware?

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@VaDeltahChi wrote:

The entire line is a design debacle. There is no need for such large cable boxes, noisy mechanical hard drives that never spin down no matter what settings we choose (or a hard drive in the box at all), and many of us miss a self-setting accurate clock. 

 

We sure hope that the next deisgn does away with hard drives, minimizes the box size, does away with hardware that is never used (Ethernet and USB ports, for example) and includes a clock.

 

Better yet, why not an app that does away with all Comcast / Xfinity hardware?

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to your last comment: you can subscribe to xfinity internet and use the xfinity instant TV subscription for no set top boxes in the home. smart devices and Roku are allowed to use the subscription in the home. 

I've never heard of that before, but this is what Comcast tells me when I click "try one month free":

"You can already get the entertainment you love anywhere, on any device with the XFINITY Stream App. Everything is included at no addtional cost, only for XFINITY TV customers."

And, it's a beta app on Roku?

So, I have to drop Xfinity TV before I can see what I can get without Xfinity TV on a different app?

I converted from Dish to Xfinity last week since the cost of Dish plus WiFi for Amazon Prime and Hulu was more than Xfinity. However, the old X1 box I received is extremely noisy--sounds like a jet plane spinning up. Extremely annoying. My local Xfinity store (Colorado Springs) says they don't have any Arris X1v4 boxes and cannot notify me when one comes in. How can I get one? Otherwise, I'm going back to Dish!!

Thanks for joining the Xfinity Forums and for creating your first post! We are glad you're here.

Hi Roger17. I can assist with getting an XG1v4 sent out to you via self install kit. Please reach out to me via private message and include your full name, service address, and account number so I can assist you. 

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@jweight4 wrote:
I am still unable to see the PM feature. Can someone let me know how I can order a 4K box.

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did you go to the upper right corner of the web page and sign in before messaging?

@jweight4 - I got your message, thanks. 

Does Fairfield, Ca have 4k service or the new dvr boxes available. I cant seem to find anything on the xfinity website!

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@chansford wrote:

Does Fairfield, Ca have 4k service or the new dvr boxes available. I cant seem to find anything on the xfinity website!

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the only 4k (UHD) content currently available is via Netflix app on the X1 set top box.