Visitor
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2 Messages
X15 remote
I can’t enter the pairing code. I’ve unplugged the box for 30 seconds, replaced the batteries and even tried another x15 remote. I stand directly in front of the box and I still can’t enter the code using the remote I want to pair
XfinityMarcus
Official Employee
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2.3K Messages
9 hours ago
user_922976 thank you for using the Xfinity Community Forums page to reach out today. Are you coming across an error when trying to enter the pairing code or is it simply not registering whatsoever?
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