Walter19491's profile

New Poster

 • 

1 Message

Mon, Feb 3, 2020 1:00 PM

X15 remote

Cannot pair remote with tv box will not give me a 3 digit code but a 3digit code shows up on primary during box / tv.  Screen welcomes me and then says working my experience and finally says sorry, we are having some trouble restart

Responses

Rustyben

Expert

 • 

24.1K Messages

1 y ago


@Walter19491 wrote:

Cannot pair remote with tv box will not give me a 3 digit code but a 3digit code shows up on primary during box / tv.  Screen welcomes me and then says working my experience and finally says sorry, we are having some trouble restart


would you check the model number of the set top box? it sounds like you have the only non-voice capable companion set top box. 

New to the Community?

Start Here