Contributor
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27 Messages
X15 remote stopped controlling x1 cable box
All was OK until the remote was not recognized by x1 cable box. I tried to factory reset, seemed OK, but then I went to pair with the cable box, pressed the key combination, with the light color change, but the screen on TV didn’t show ANY NUMBERS TO ENTER!
THIS IS BEYOND ANNOYING! Somehow I get it to work again for a number of days, and then the problem is back!
hziemba
Contributor
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27 Messages
5 hours ago
BUMP - anybody?
Doesn't anyone from Xfinity monitor these boards?
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user_2hhe19
Visitor
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1 Message
3 hours ago
My remote will not pair to my TV, stopped working in the middle of the night8/8/26. they send you through all the hoops, try this or try that and nothing works.
I can't even get customers service to help; they cut you off while you're still typing. TV bill due tomorrow 300.00 and the services still not working
they said someone will call about an appointment, still no phone call, I pay 550 a month for 2 services. I think it's time to seek a company who care about their customers, I ask to change my services I have to talk to someone, but if I want to upgrade it happen instantly. sad.
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