New Poster
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2 Messages
X15 Not Controlling Volume/Power
I have a TV in front with a cable box, and a TV in back with the new little box. The front remote pairs with the box and TV fine, but the back only paors with the box, and not the TV.
I tired the 981 reset, the Xfin+Mute, the Xfin+Info and it does not want to pair with the Westinghouse Roku TV in the back???
I did notice that the 3 digit code showed on the front TV one time I tried to pair the Remote to TV in the back?? But no code showed on the Westinghouse TV in the back???
No codes appear, and when I follow on screen instuctions, it asks for the make, I put in Westinghouse, and it say "looking for Problem", and then just returns to the prior screen looking for make again??
Help!
Terrapinwreck
New Poster
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2 Messages
5 years ago
I meant XR15!
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CCGina
Official Employee
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800 Messages
5 years ago
Thank you for letting us know, I'm sure this has been frustrating! When looking at the Remote Pairing guide for the XR15, I noticed that there is both Westinghouse and White Westinghouse listed as brands; is it possible that the TV is a White Westinghouse?
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