danieldelacruz2's profile

New Poster

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1 Message

Fri, Oct 2, 2020 9:00 PM

X1

Errors xre-00002

Responses

Rustyben

Expert

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24K Messages

7 m ago


@danieldelacruz2 wrote:
Errors xre-00002

what device? what was the error message? what were you doing when it happened? did you unplug it for 30 seconds and plug it back in?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

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6.7K Messages

7 m ago

Hi danieldelacruz2. Thank you for creating a post on our Forum. If you are still receiving this error code, please power cycle your X1 Cable box. Please give that a try and let us know if that resolves your issue. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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