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Tuesday, September 26th, 2023 10:31 PM

Closed

X1 wireless streaming box connection issues

The picture freezes frequently until I ultimately have to reboot the router and the steaming box. This has happened every day for the last 7 days. What can I do?

Official Employee

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2.1K Messages

2 years ago

Thank you for reaching out to us on our community forums @user_48571d. Seven days of having the picture frequently freezing would drive me crazy! Have your tried troubleshooting this issue with our amazing Xfinity app?

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