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user_damc1e
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Friday, September 20th, 2024 9:15 PM

x1 suddenly not working

Xfinity worked on a problem in my area today.  I was notified the service is back on, but I have no service on my TV.  I have done a X1 box reset and the technical assistant has done a system restart.  I still have no service. What can I do to schedule a service person to come to my home? 

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XfinityBrianH

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789 Messages

5 hours ago

 

user_damc1e Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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user_damc1e

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DM has been sent as instructed. 

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