Visitor

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3 Messages

Thursday, June 11th, 2026 4:00 AM

X1 Stuck at Blank Screen

At least once a day my X1 will be stuck on bank screen. The only way to fix it is to power cycle it. I think I need it replaced.

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Visitor

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3 Messages

8 days ago

How can I get actually support? I spent 30 min on the phone today trying to talk to someone.

Official Employee

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961 Messages

7 days ago

Hello @user_4e6pho, thank you for reaching out on our community forum. I know how important it is to make sure your box is working properly. Do you know how long you have had this box? 

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