Dawg-82's profile

New Poster

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2 Messages

Tue, Nov 24, 2020 3:00 PM

X1 self replacement - Only received 1 full-size box to replace 2 full-size older boxes

Have two of the older RNG 150 cable boxes. Got my self-replacement kit and only received one full size X1 box and 1 smaller XiD-P box.  Shouldn't I get two full-size X1 boxes?

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

Not necessarily, unless you asked specifically for it. With X1 you don’t need it and it’s the proper setup. Enjoy the upgrade

New Poster

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2 Messages

7 m ago

Request a second full-size X1 box?
Rustyben

Expert

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24K Messages

7 m ago


@Dawg-82 wrote:
Request a second full-size X1 box?

the larger box provides what the small companion set top box needs. it is really different technology.

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