U

Visitor

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1 Message

Friday, July 29th, 2022 1:00 AM

Closed

X1 scheduled recordings disappeared

Previously scheduled recordings no longer appear in scheduled tab. 

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Problem Solver

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908 Messages

3 years ago

Hello @ user_08c0c8. Thank you for taking the time to create this post for our Xfinity Community Forums! We understand that recording your favorite shows is important, and it can be very frustrating when that function isn't working as expected. You are in the right place for help. By chance, have you checked to ensure that you have DVR storage space remaining to record the upcoming shows?

Contributor

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29 Messages

3 years ago

I seem to be having a similar problem.  Two programs scheduled for recording on 8/7 and again on PBS on 8/14 were no longer scheduled.  Other programs on these same dates are fine.  I happened upon this situation when looking at the Upcoming episodes tab.  I then went into the grid and re-established series recordings.  The grid now looks fine, but the Upcoming episodes tab still does NOT show that the episodes should record.  For Comcast, my DVR is only 37% full.

Visitor

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11 Messages

3 years ago

All scheduled recordings are gone for me.  Can’t scheduled any new recordings.  Messed up watching football on thanksgiving.  By all the threads and comments, this is clearly not a new issue.  Xfinity, fix it.

Visitor

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1 Message

Same issue…..all of sudden, everything we had scheduled….gone!

Official Employee

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3K Messages

Hi, @topwops. The Guide and DVR work hand in hand so I was wondering if the correct information is showing on that side of things. Are you seeing the programs in the Guide at the correct time that they should record? 

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