New Poster
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3 Messages
X1 Satellite box not working
Just added a X1 box to my house and the satellite box is not working/ receiving a signal. I am getting error code RDK-03036
New Poster
•
3 Messages
Just added a X1 box to my house and the satellite box is not working/ receiving a signal. I am getting error code RDK-03036
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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PaPaMidnight
New Poster
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3 Messages
5 years ago
They have all worked in the past i tested 2 of the 3 and same error on both. I have also read that if the main wire is connected to the voip it won't work but when i moved it over to port one everything stopped working.
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PaPaMidnight
New Poster
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3 Messages
5 years ago
They have all worked in the past i test 2 of the 3 and same error on both
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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CCMartin
Gold Problem Solver
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2.9K Messages
5 years ago
Hey there, @PaPaMidnight,
Our team can take a look into your account and help activate any boxes. As has been mentioned, we will take a look at the coax outlet as well. Can you please private message me your full name and service address? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
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