Sat, May 2, 2020 8:00 AM
1 y ago
@Jrm0126 wrote:I have the same issue and a restart did not resolve the issue. Doing 45 minutes of “chat support” did not resolve either.
if you have power unplugged the set top box and the remote is not controlling the set top box, is your remote blinking both red/gree when you press the xfinity button or channel up/down?