New Poster
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1 Message
X1 Platform - Continues to say connecting to entertainment experience
My TV continues to show Welcome to the X1 Playforn connecting to your entertainment experience...how do I get it to clear and go back to the channel I am watching rather than just listening to the channel?
CCShane
Gold Problem Solver
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5K Messages
8 years ago
Randylira31 -- Were you able to get this resolved?
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Doctormorty
New Poster
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1 Message
8 years ago
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CCShane
Gold Problem Solver
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5K Messages
8 years ago
Thank you, did you try to unplug the box and plug it back in as mentioned before? Which box is giving you this issue?
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chettacka
New Poster
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2 Messages
7 years ago
That was your considered advice?
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Nancy652
New Poster
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1 Message
7 years ago
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nightwhale
New Poster
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3 Messages
7 years ago
i have the same issue. unplugging it and plugging back in didnt work.
whats next????
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david107
Regular Visitor
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1 Message
7 years ago
can't get out of X1 Platform...turned on by mistake
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Rustyben
Expert
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24.6K Messages
7 years ago
are you receiving any error message and error message number?
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CCTambrey
Gold Problem Solver
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3.4K Messages
7 years ago
Hello, david107!
If you could give us a bit more information about the trouble you are having we would be more than happy to help you get this issue resolved.
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