New Poster
•
1 Message
X1 Platform - Continues to say connecting to entertainment experience
My TV continues to show Welcome to the X1 Playforn connecting to your entertainment experience...how do I get it to clear and go back to the channel I am watching rather than just listening to the channel?
CCShane
Gold Problem Solver
•
5K Messages
7 years ago
Randylira31 -- Were you able to get this resolved?
0
0
Doctormorty
New Poster
•
1 Message
7 years ago
0
0
CCShane
Gold Problem Solver
•
5K Messages
7 years ago
Thank you, did you try to unplug the box and plug it back in as mentioned before? Which box is giving you this issue?
0
chettacka
New Poster
•
2 Messages
7 years ago
That was your considered advice?
0
0
Nancy652
New Poster
•
1 Message
7 years ago
0
0
nightwhale
New Poster
•
3 Messages
7 years ago
i have the same issue. unplugging it and plugging back in didnt work.
whats next????
0
0
david107
Regular Visitor
•
1 Message
7 years ago
can't get out of X1 Platform...turned on by mistake
0
0
Rustyben
Expert
•
24.6K Messages
7 years ago
are you receiving any error message and error message number?
0
0
CCTambrey
Gold Problem Solver
•
3.4K Messages
7 years ago
Hello, david107!
If you could give us a bit more information about the trouble you are having we would be more than happy to help you get this issue resolved.
0
0