X1 plan and DVR
I’ve been on the “X1 Starter Double Play (140+)” plan for a while using 2 old non-X1 HD boxes that were probably 10 years old. Recently one died and I was told that if I wanted the latest tech, X1, I needed to replace the other box, too, because “X1 doesn’t play well with non-X1 boxes.” So, they gave me 2 new identical Pace XG2V2-P boxes which I finally got to work.
Where I’m confused is that what I read on the X1 support web-pages always talks about the “master” box and DVR. Neither box said “master” and neither has a DVR. So, what’s the deal? Since I have an X1 plan should I have a DVR “master” box included?