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ThomT
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184 Messages

Thu, Sep 17, 2020 10:00 AM

X1 Message Indicator

For the past few weeks, when pressing the Xfinity button for the 1st time in the day, I get the blue dot message waiting indicator 4 or 5 days a week.  When I check for messages, there are none, but the blue dot goes away.

 

This was an issue a long time ago.  Now it is back.  When I contacted support, they didn't even know about the blue dot and wanted to know where it was!  They wanted me to re-boot to clear it.  They were clueless.

 

Anyone from Comcast care to comment on this?

Responses

AAXXAA

Most Valued Poster

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735 Messages

8 m ago

This has been happening since notifications were launched on x1 years ago. I disable all notifications yet the blue dot still shows up.

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