On some sets pressing an Xfinity remote's "TV Input" button to choose an input source and then pausing for a few seconds will change to that input. But other sets require the user to press an Enter or Select or OK key to switch to the new source. If your set requires an Enter/Select/OK button press, you won't be able to use the X1 remote to change the input. X1 remotes send Enter/Select/OK to cable boxes, but not to TV sets.
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@JR7243, Thank you for reaching out to Xfinity Support! It depends on what remote you have but on most of them, look at the bottom right where it says TV input.
Hi @user_a67f8d Your remote should have an input button, click it, and it should change the inputs on your tv. You may have to click it more than once to connect to the input your Xfinity services are on. You can also use your TV remote to change the inputs as well. Lets us know if you still have any questions.
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Accepted Solution
BruceW
Gold Problem Solver
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25.2K Messages
1 month ago
On some sets pressing an Xfinity remote's "TV Input" button to choose an input source and then pausing for a few seconds will change to that input. But other sets require the user to press an Enter or Select or OK key to switch to the new source. If your set requires an Enter/Select/OK button press, you won't be able to use the X1 remote to change the input. X1 remotes send Enter/Select/OK to cable boxes, but not to TV sets.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityAngie
Official Employee
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686 Messages
1 month ago
@JR7243, Thank you for reaching out to Xfinity Support! It depends on what remote you have but on most of them, look at the bottom right where it says TV input.
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