JR7243's profile

Frequent Visitor

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15 Messages

Wednesday, November 1st, 2023 7:26 PM

x1 inputs

how do I change source input with X1 remote? 

Accepted Solution

Gold Problem Solver

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25.2K Messages

1 month ago

how do I change source input with X1 remote? 

On some sets pressing an Xfinity remote's "TV Input" button to choose an input source and then pausing for a few seconds will change to that input. But other sets require the user to press an Enter or Select or OK key to switch to the new source. If your set requires an Enter/Select/OK button press, you won't be able to use the X1 remote to change the input. X1 remotes send Enter/Select/OK to cable boxes, but not to TV sets.

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Official Employee

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686 Messages

1 month ago

@JR7243, Thank you for reaching out to Xfinity Support! It depends on what remote you have but on most of them, look at the bottom right where it says TV input. 

1 Message

my tv input is on d-sub and then it says no signal. I think I may have pushed a wrong button, but not sure how to get my tv back. can u help?

Official Employee

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582 Messages

Hi @user_a67f8d Your remote should have an input button, click it, and it should change the inputs on your tv. You may have to click it more than once to connect to the input your Xfinity services are on. You can also use your TV remote to change the inputs as well. Lets us know if you still have any questions.

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