Frequent Visitor
•
7 Messages
X1 error code can't connect to the internet
The problem is I don't have the internet. The the box freezes and have to reboot it. The old box rarely did this but the latest one is doing it constantly.
Frequent Visitor
•
7 Messages
The problem is I don't have the internet. The the box freezes and have to reboot it. The old box rarely did this but the latest one is doing it constantly.
XfinityMacey
Official Employee
•
245 Messages
1 m ago
Good morning, @FredN2, and thank you for reaching out through our Community Forums page with your internet concerns. Are you still experiencing issues with your internet service today? If so, can you tell me what steps, if any, you've already attempted to troubleshoot this issue?
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