1 Message
X1 DVR Recordings are Missing
All my dvr recordings are missing. They will show when I reset my box and open the recordings for the first time and then after I exit and return to my recordings they dissappear. There is plenty of storage left on my dvr and I have reset and refreshed my box many times but my recordings are always gone after I initially open my recordings, exit and then return. It's very frustrating.
XfinityThomasC
Official Employee
•
2K Messages
1 year ago
Hello, @user_zcrl8j we have received your private message for this issue and will continue to assist you there. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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