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Nmhuffman16
20th Anniversary celebration
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Thursday, December 10th, 2020 5:00 PM

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X1 DVR Box

I just got my DVR box yesterday installed and since last night it keeps rebooting and the welcome screen froze on my screen. The box is now clicking and won't stop. I have had to restart 6 times now. Do I have a bad box?

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5 years ago

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Rustyben

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24.6K Messages

5 years ago

@Nmhuffman16 wrote:
I just got my DVR box yesterday installed and since last night it keeps rebooting and the welcome screen froze on my screen. The box is now clicking and won't stop. I have had to restart 6 times now. Do I have a bad box?

possibly. is the Coax from the wall known to be working on another set top box? Is the coax from the wall connected to the coaxial 'in'" jack on the set top box?

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