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159 Messages
X1 DVR - Bad display color
I noticed we started having an issue with one of our X1 DVR boxes about a week ago. All of a sudden the picture is slightly overexposed and slightly red. It's like the contrast was totally jacked up on the screen.
I compared the picture we're getting through the DVR to the picture from our streaming services (FireStick) and those are fine so I don't think it's the TV.
I also checked the picture on all of our other X1 boxes and those look fine.
I've tried the following with no success:
Rebooted the X1 DVR
Checked the HDMI cable connections
Replaced the HDMI cable
Ran the HDMI into a different port on the TV
I've looked through the X1 menu and I don't see anything for picture settings like this. Anyone ever experience anything like this? Could the box have gone bad?
CCAndrew
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25.9K Messages
5 years ago
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