Contributor
•
255 Messages
X1 Cable Box
My X1 cable box is warm to the touch, just like my rented modem. If I'm away for a couple of weeks, should I unplug the box? Is it safe to keep it plugged in?
Contributor
•
255 Messages
My X1 cable box is warm to the touch, just like my rented modem. If I'm away for a couple of weeks, should I unplug the box? Is it safe to keep it plugged in?
Accepted Solution
XfinityBenjaminM
Official Employee
•
2K Messages
2 years ago
Great question! It is perfectly normal for the modem and TV Box to be warm to the touch. It is completely safe to have them plugged in. We do recommend making sure that any equipment has proper ventilation and is not obstructed by any bookcases or are covered up.
0