We can certainly help with your request @user_n8ervo. Please send us a DM with your full name and address.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_n8ervo Can you please send us a Direct Message with your information? We certainly do not want your personal information viewable by anyone else. Please follow these steps to send us a DM:
Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityEricB
Official Employee
•
1.5K Messages
9 months ago
Hello @user_n8ervo, and thanks for reaching out with your equipment concern. I would be happy to review the account, and help in any way I can.
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_n8ervo
8 Messages
9 months ago
I was diagnosed with glaucoma in February 1988 My mother always put eye drops in my eye until September of 2019
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user_n8ervo
8 Messages
9 months ago
I want put eye drops in my eyes but don’t know how to do it and trying to do it but I need to get a new eye doctor
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user_n8ervo
8 Messages
9 months ago
It’s very important to have a X1 dvr box with clock
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