Frequent Visitor
•
10 Messages
X1 box XiD-C Sports App slow opening and guide is real buggy(lagging)
Just recently I have noticed the guide is all of a sudden real buggy. Also, I noticed today the sports app takes forever to open. Sports app is a must have and its on my last nerve taking forever to open. I have done a complete refresh to my box and also a complete refresh of the whole system in my house. Refresh meaning I turned off this X1 in question and also removed power source for 20 seconds. Complete system refresh meaning from the Comcast website logged in on my account. I have that little square X1 box model: CXD01ANI both downstairs and in master bedroom which is the box im refering to at this time. Anyone else have the buggy issues?
Responses
N3CDX
Frequent Visitor
•
10 Messages
6 m ago
11 Views but not 1 reply? Is that one of those deals of "Not my problem so I wont say nothing"? I find it hard to believe not 1 caring person.
0
0
ComcastJoeTru
Official Employee
•
6.7K Messages
5 m ago
Hello N3CDX. We appreciate you visiting and posting on the Xfinity Forums. I can assist with troubleshooting your XiD box apps issue. To get started, please send me a private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0