Takedown161's profile

New Poster

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2 Messages

Mon, Nov 18, 2019 3:00 PM

X1 box will lose signal and screen goes black and then comes back on. Happens all the time.

I have 6 X1 boxes.  I have one that constantly loses signal and the screen goes black for a few seconds and then comes back on.  Does matter what channel or show.  I have a signal amplifier and have changed out box a couple of times.  I have changed the cable, X1 box, HDMI cables, and it still continues to happen.  How do I resolve this continous problem?

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Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Have you tried a different hdmi port? Have you tried to move one of your boxes that you know works solidly to that tv? To see if it still does it? Right now the tv is the common denominator
CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

@RobertWy
What’s the relevance?
CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Explain...why does it matter? It doesn’t

New Poster

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2 Messages

1 y ago

Model number of the box that I am having issues with is # PXD01ANI

Rustyben

Expert

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24K Messages

1 y ago


@Takedown161 wrote:

Model number of the box that I am having issues with is # PXD01ANI


carefully swap the hdmi cables one end at a time for a new one or one from a DVD player (etc). changed problem?

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