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X1 box signal strength
Hi
I have continual problems with signal strength. The symptoms are not consistent but it is annoying. The symptoms are channels freezing or pixelated and on and off internet connectivity issues. The speed to the router is very good 1.2 - 1.8 Gbps, latency 20ms, jitter 7ms.
Setup
1. Passive splitter from Xfinity directly after cable enters house - Antronix CMC2002H-A, 2-Way, 5-1002MHz
2. Splitter output 1 to Xfinity Modem
3. Splitter output 2 to Amplifier/Splitter, Electroline EDA2900MMA, 54-1002MHz: 1.5dB, 5-42 MHz: 1.5dB, 1125-1525 MHz: -26dB; 8 outputs, 3 used (X1 box + 2 secondary boxes)
4. Xfinity Modem (XB8-T) is in bypass mode.
5. Port 4 (2.5 Gbps capable) from Xfinity modem connected to Deco BE63 Tri-Band Wifi 7.
6. Two Deco BE63 connected to main Deco via 5/6 GHz wireless (daisy-chain).
7. My plan is Gigabit X2
Diagnostics
The X1 box signal strength is low (one bar/red) as shown on the Comcast Labs screen. The DOCSIS is provided below. (These seem to be within
Downstream Center Freq: 411000000 hertz
Donwstream Received Power: -1.8 dBmV
Downstream Carrier Lock: operational
Downstream SNR: 42.6 TenthdB
Upstream Center Freq: 35600000 hertz
Upstream Power: 46.5 TenthdBmV
Things I've tried
1. System Refresh
2. Replaced passive splitter.
3. Replaced all Coax cables between the incoming line to the X1 box.
4. Using a different amplifier/splitter: Antronix VRA900B FWD: 52-1002 MHz: 0dB, RTN: 5-42 MHz 0dB.
5. Removing the passive splitter and using VoIP for modem (tried both amplifiers) - This did not work at all. Modem would not connect with router.
Any advice is appreciated!


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