Visitor
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2 Messages
X1 box making a loud humming noise?
My tv box has just started making a very loud humming noise in the past week. I think the fan is going out. I am at the point where I have to unplug the box when not in use because the sound is so annoying. Are there any solutions to this issue or am I going to have to get a new box?
XfinityRay
Official Employee
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2.3K Messages
2 years ago
Hi there, @user_86f838. Thanks for letting us know the box fan is making a loud humming noise. You can ensure the vents on the box are clear of dust or other debris. The box is in a well ventilated location and reset it. If none of those things help then we would need to get that replaced. Please let us know if that helps or if you need us to get a replacement box shipped to your home.
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