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X1 box keeps rebooting
My family recently replaced all the x1 boxes. The main one has been rebooting twice already. I don't know what to do. We still have the old cable and see if that stops it. I am not sure if this will keep happening.
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CCAndrew
Diamond Problem Solver
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25.9K Messages
6 m ago
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ComcastRob
Official Employee
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271 Messages
5 m ago
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. @Ashley0887
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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