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7 Messages
X1 audio through my pioneer receiver -help!
Hey everyone,
New to x1. For years I have had frontier (old at&t uverse). My cable box has always been connected through HDMI to the sat/cab HDMI port on my receiver.
Then I have one main HDMI cord from my receiver out to the ARC port on my LG e8 tv.
I changed nothing else when I went from frontier to x1. All cables and settings are the same on tv and receiver. With frontier when I wanted to hear audio from the receiver versus the tv I just had to turn the receiver on and I had audio.
Now with frontier I get video no problem on the tv. I get audio no problem when using the internal tv speakers. But once I put the receiver on nothing I do seems to get the audio from signal of the x1 box to play on my surround speakers.
Help please!!!!
New to x1. For years I have had frontier (old at&t uverse). My cable box has always been connected through HDMI to the sat/cab HDMI port on my receiver.
Then I have one main HDMI cord from my receiver out to the ARC port on my LG e8 tv.
I changed nothing else when I went from frontier to x1. All cables and settings are the same on tv and receiver. With frontier when I wanted to hear audio from the receiver versus the tv I just had to turn the receiver on and I had audio.
Now with frontier I get video no problem on the tv. I get audio no problem when using the internal tv speakers. But once I put the receiver on nothing I do seems to get the audio from signal of the x1 box to play on my surround speakers.
Help please!!!!
Rustyben
Expert
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24.6K Messages
4 years ago
ARC is for passing audio 'to' the sound bar from the sources connected to the TV. use a regular HDMI port (check to be sure port is 4k capable if you have a 4k set top box).
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Enzodast
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7 Messages
4 years ago
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CCAndrew
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25.9K Messages
4 years ago
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Enzodast
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7 Messages
4 years ago
It's a pioneer sc1522k.
I think it has to be a setting issue. Video is fine but no audio at all.
1080p is what the Comcast settings show as being handled at the moment.
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Enzodast
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7 Messages
4 years ago
Still no sound when the receiver is turned on. It's passing the signal through to the tv and tv plays audio from its internal speakers but nothing I do can get Comcast source audio through my receiver speakers
Help please!
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Rustyben
Expert
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24.6K Messages
4 years ago
you would need to consult your receiver owner's manual. note that modern receivers do not need the optical path as the HDMI cable is carrying digital audio along with video to the receiver.
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Enzodast
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7 Messages
4 years ago
The HDMI is clearly working, my receiver properly passes the signal (video and audio) to the tv. I get video and audio from the tv and it's internal speakers. But once I turn on the receiver the video continues to play on the tv but the audio does not shift to my surround sound I get no audio at all when the receivers on even though I'm getting picture. I think it's a settings issue somewhere but can't find where. I've been on with Comcast customer service for an hour and I've learned nothing new at this point.
Everything worked fine with previous DVR from frontier. So receiver settings and cable connections should all be fine. Only need variable introduced was Comcast dvr.
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CCAndrew
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25.9K Messages
4 years ago
https://www.pioneerhomeusa.com/contact-support/
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manamok
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2.7K Messages
4 years ago
For me - I have my X1 box connected by HDMI to my TV and by optical to my SONY receiver. Works fine every time.
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Enzodast
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7 Messages
4 years ago
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NoNoBadPuppy
Problem Solver
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511 Messages
3 years ago
On your Pioneer remote, look for a button labeled AUDIO SEL. With your equipment turned on, press that button on the Pioneer remote until you get audio. It cycles through the various audio choices in the receiver. You may have to press it several times.
Please let me know if this worked.
(edited)
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