RDutch2's profile

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2 Messages

11/10/2026 1:29 AM

Wireless Xi box - DVR recording conflicts

A few months back I switched out our two Xfinity TV boxes for two wireless Xi boxes.  Now I am finding I have multiple 'recording conflict' issues when scheduling recordings.  I generally am scheduling less than 3 shows at a time, and my usage is only at 15%.  Is this an issue with the wireless boxes?  Do I need to have a 'regular' TV box and one wireless box?  Any suggestions are appreciated.  Thank you

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3K Messages

8 hours ago

 

RDutch2, thank you for reaching out and creating a new post. I understand you recently switched to wireless boxes, and you noticed some issues soon after. Primarily, you are having some recording conflicts when completing multiple recordings. After you visit this link https://www.xfinity.com/support/articles/x1-hub-vs-companion-box, can you confirm if you have an Arris XG1v4 along with an additional wireless box, or were you provided two smaller devices like the Arris Xi6?

 

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