Welcome to the Xfinity Forum, @hoppy13. Thank you for posting to let us know your wireless box won't connect with your main X1 box. We'd be happy to help if you're still having issues. Can you please let us know which type of boxes you have?
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
I'm having what seems to be the same problem. We've bought a new LG smart TV for the kitchen, and it's apparently connected to the Xfinity wifi network through the gateway/router. But I can't figure out how to access Xfinity streaming or DVR services yet.
Hi @HohnerFamily! We appreciate you for posting to the Xfinity Forum to inform us of the issues you're having with the wireless TV box. Can you please follow this link and let me know if this helps, "Getting started with X1 Basics".
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
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CCAndrew
Diamond Problem Solver
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25.9K Messages
5 m ago
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ComcastChe
Official Employee
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6.1K Messages
5 m ago
Welcome to the Xfinity Forum, @hoppy13. Thank you for posting to let us know your wireless box won't connect with your main X1 box. We'd be happy to help if you're still having issues. Can you please let us know which type of boxes you have?
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0
HohnerFamily
New Poster
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2 Messages
5 m ago
I'm having what seems to be the same problem. We've bought a new LG smart TV for the kitchen, and it's apparently connected to the Xfinity wifi network through the gateway/router. But I can't figure out how to access Xfinity streaming or DVR services yet.
0
0
ComcastChe
Official Employee
•
6.1K Messages
4 m ago
Hi @HohnerFamily! We appreciate you for posting to the Xfinity Forum to inform us of the issues you're having with the wireless TV box. Can you please follow this link and let me know if this helps, "Getting started with X1 Basics".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0