Fri, Dec 11, 2020 11:00 AM
wireless unit cannot connect with main x1 box
4 m ago
Diamond Problem Solver
5 m ago
Welcome to the Xfinity Forum, @hoppy13. Thank you for posting to let us know your wireless box won't connect with your main X1 box. We'd be happy to help if you're still having issues. Can you please let us know which type of boxes you have?
I'm having what seems to be the same problem. We've bought a new LG smart TV for the kitchen, and it's apparently connected to the Xfinity wifi network through the gateway/router. But I can't figure out how to access Xfinity streaming or DVR services yet.
Hi @HohnerFamily! We appreciate you for posting to the Xfinity Forum to inform us of the issues you're having with the wireless TV box. Can you please follow this link and let me know if this helps, "Getting started with X1 Basics".