will not change channels

if you have an X1 box, your XRE may be out of sync. Simply unplugging it and pluggit back in may fix it.

If that's not it and your volume is working AND your tv powers on and off, hold down set up, when the light turns green press "xfinity" and put in the 3 digit code. I've seen this happen (not often tho)

worked like a charm!

This is what works!!!  Thanks!

XRE was apparently out of sync after playing a BluRay disc.  Setup>Infinity>code solved the problem.

I was also led to put un codes for the TV by brand and A/V system by brand.

This resolved the problem.

Thank you.

My Comcast remote will not change my channels. Was working fine earlier in the day.

thanks, Michael

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@moorem815 wrote:

My Comcast remote will not change my channels. Was working fine earlier in the day.

thanks, Michael

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what color is the LED flashing (and does it flash 2 colors)? did you try rebooting the X1 set top box by unplugging the power for 20-30 seconds?