Hey there, user_uwtm5z! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very to hear about the experience with the audio concerns. Is this happening on one specific show/channel? Is it all content watched? Have you confirmed all connections are finger tight? Can you follow the steps here and let us know if that helps?
Verify the Default Audio Track setting on the video device guide.
For TV Boxes:
Go to the Main Menu.
Select Setup.
Select Audio Setup.
Set the Default Audio Track to the desired language.
XfinityAdrienne
Official Employee
•
1.5K Messages
11 months ago
Hey there, user_uwtm5z! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very to hear about the experience with the audio concerns. Is this happening on one specific show/channel? Is it all content watched? Have you confirmed all connections are finger tight? Can you follow the steps here and let us know if that helps?
Verify the Default Audio Track setting on the video device guide.
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