Hey there, @user_ruyxeh! I am sorry to hear you are having troubles with your Peacock reward. Did you already redeem the reward? If so can you follow these steps?
Please visit https://www.xfinity.com/xfinityassistant/ Click "Activate Now" on banner that states "Your Peacock subscription is ready for activation" Banner experience should take you to Peacock website to continue activation Please enter email and password they want associated with their Peacock account
XfinityAdrienne
Official Employee
•
911 Messages
1 year ago
Hey there, @user_ruyxeh! I am sorry to hear you are having troubles with your Peacock reward. Did you already redeem the reward? If so can you follow these steps?
Please visit https://www.xfinity.com/xfinityassistant/
Click "Activate Now" on banner that states "Your Peacock subscription is ready for activation"
Banner experience should take you to Peacock website to continue activation
Please enter email and password they want associated with their Peacock account
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