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Sunday, November 19th, 2023 6:36 PM

Closed

why xfinity will not activate my platinum reward of peacock premium

on rewards page peacock banner only allows exit

Official Employee

 • 

911 Messages

1 year ago

Hey there, @user_ruyxeh! I am sorry to hear you are having troubles with your Peacock reward. Did you already redeem the reward? If so can you follow these steps? 

 

Please visit https://www.xfinity.com/xfinityassistant/ 
Click "Activate Now" on banner that states "Your Peacock subscription is ready for activation" 
Banner experience should take you to Peacock website to continue activation
Please enter email and password they want associated with their Peacock account 

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