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09/02/2026 11:53 PM
Unplugged and tighten cables.
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Official Employee
2.7K Messages
2 days ago
Hi @user_eucurr are you still experiencing these issues? If so, have you been able to restart your gateway as well? This is a great place to start with TV troubleshooting as well: https://www.xfinity.com/support/tv#troubleshooting/x1-help
Expert
120.6K Messages
1 day ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.
XfinityEva
Official Employee
•
2.7K Messages
2 days ago
Hi @user_eucurr are you still experiencing these issues? If so, have you been able to restart your gateway as well? This is a great place to start with TV troubleshooting as well: https://www.xfinity.com/support/tv#troubleshooting/x1-help
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EG
Expert
•
120.6K Messages
1 day ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.
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