U

Visitor

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1 Message

Saturday, March 12th, 2022 2:24 PM

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Why is one of my TVs 30 seconds ahead of the others

From the room I am sitting in I can hear the tv in the other room.  The commentary and sound is ahead of the TV in the room I am in.  This is constant for every show. 

Gold Problem Solver

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8K Messages

3 years ago

Are they on the exact same channel? HD and SD feeds can have different delays. Also, different boxes may be a bit different. If you are using one of the Xi series boxes that stream instead of use a tuner, or stream using the Xfinity app on a Roku or similar, there is usually a big delay.

Problem Solver

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1.1K Messages

3 years ago

@user_fce912 Thank you for reaching out to the Digital Care Team. Most homes have a main cable box, that then replays the information to the additional boxes. If you are streaming the content, that can be a whole different scenario. However, this is a common occurrence. 

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