Thank you for reaching out to our team about that issue with that network. If you are still experiencing that issue we can look further into that from here. Have you attempted to reset your box or went through any troubleshooting steps on the Xfinity app?
EG
Expert
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122.3K Messages
4 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance.
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XfinityJohnG
Official Employee
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3.3K Messages
51 minutes ago
Thank you for reaching out to our team about that issue with that network. If you are still experiencing that issue we can look further into that from here. Have you attempted to reset your box or went through any troubleshooting steps on the Xfinity app?
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