johnviet's profile

Contributor

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27 Messages

Fri, May 13, 2022 9:59 PM

Why is FS1 suddenly gone from my lineup?

I have a digital economy package and always had Fox Sports 1 and now it's gone!!   [Edit: Language]

BruceW

Gold Problem Solver

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23.7K Messages

12 d ago

I have a digital economy package and always had Fox Sports 1 and now it's gone!!  [Edited: "Language"]

Check the "Additional information" section of your recent bills. My bill dated 04-05-2022 has this note:

TV Update: Effective May 12, 2022, FS1 will no longer be offered as part of Digital Economy,

but will continue to be available in the Sports & News and Expanded Basic tiers.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Visitor

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2 Messages

11 d ago

It's a scam. You are expected to upgrade to a more expensive plan.

Official Employee

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194 Messages

Very sorry if there is any confusion on the channel line up restructure. Our customers are the most valued part of our Xfinity family and your experience means the world to us. There are times when changes come up to certain broadcast agreements which does shift certain channels in some market to different channel tiers. It would be our pleasure to help explore the options for getting this back into your entertainment experience. If would like to look into the different tiers, you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

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Visitor

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1 Message

11 d ago

xfinity [Edited: "Language"] for doing this.

(edited)

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