Thu, Aug 29, 2019 6:00 PM
During the last few days when watching TV , the amber LED on my DVR comes on and stays on. Any ideas why?
1 y ago
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Still can't figure out how to send a PM to Ell
I have noticed if I hit A on Remote--> Troubleshooting-> First box RESTART will turn it off until the next day. Obviously, I forgot to say I'm having the same problem.
What is the fix that worked???
No don't see the "send message" box
Tried the changing the lights settings from 3 of 3 to 2 of 3 and then back to 3 of 3
thelight went out but came back on the next day.
@Billh129 wrote:Really that’s the Comcast employees answer. Replace the box for one without the light. There goes all your recordings on DVR
When you swap an X1 DVR you don't lose your cloud recordings. That is your last 60 hours of recordings made in the last 6 months will still be there (although the cloud version will only have stereo audio). And, you don't need to replace the box to get rid of lights - most or all of them have a setting to turn the lights off if they bother you.
I also included 'made in the last 6 months'. Was that true for your recordings that were not saved? What you see online at https://www.xfinity.com/stream/recordings should be the clould copies if you want to check before swapping a box out.
Light stays out only until next time you turn the box off and on thenit is back
Unless you have one of the boxes with a clock and you use it, just go into settings and turn all the lights off.
I had the same issue and each time I called Xfinity, I was told data is transmitting. Not sure why we need to see a light to know this?
My solution was to take a piece of black duct tape and paste it over the light. no more annoying light. 11/11/19