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JLP57
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3 Messages

Thursday, August 29th, 2019 6:00 PM

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Why has the amber LED on my X1 DVR been on recently while watching TV?

During the last few days when watching TV , the amber LED on my DVR comes on and stays on. Any ideas why?

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Updated 

5 years ago

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SFdabe

Regular Visitor

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3 Messages

5 years ago

Thanks so much...it's been 7 minutes and your solution is still effective!

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COOKIE50

New Poster

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1 Message

5 years ago

Sync the Dvr and the light went out

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skarab44

Frequent Visitor

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9 Messages

5 years ago

The only way to get the yellow light to stay off, is to turn power saver off and reboot. Do not turn power saver back on. I have done this and the light never comes back on.

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Rauger

New Poster

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1 Message

5 years ago

With the remote   Press the infinity  button  then the settings icon

go to device settings

scroll down and select sync  DVR 

 once synced it should go off.

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drbrake

Contributor

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24 Messages

5 years ago

Nope  tried your sauggestion  had no effect on the light.  Still on.

 

Paul

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Danimal22

New Poster

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2 Messages

5 years ago

Your DVR recordings could be full and once you delete done to make space the light should go off... It's a data light used to indicate multiple things. Hope this does your light issue

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DB256

New Poster

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1 Message

5 years ago

This worked for me; turning the device lights down.. THANKS!

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drbrake

Contributor

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24 Messages

5 years ago

Thanks for suggestion  but my DVR is only 5%  full  so that is not it.

 

 

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JodieNJ

Contributor

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193 Messages

5 years ago

I took a drive over to my Comcast store in Turnersville, New Jersey, and picked up a 4K DVR. It works fine on my 1080p high DEF TV.

Problem solved.

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CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

@Emtronics
If you don’t make any account changes, it’s just a box for box swap

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Emtronics

Regular Visitor

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9 Messages

5 years ago

@JodieNJ wrote:
I took a drive over to my Comcast store in Turnersville, New Jersey, and picked up a 4K DVR. It works fine on my 1080p high DEF TV.

Problem solved.

Was there a charge to upgrade?  

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JodieNJ

Contributor

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193 Messages

5 years ago

No. No charge at all!

The only downside is that if you have a lot of recordings, you will lose most of them.

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Emtronics

Regular Visitor

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9 Messages

5 years ago

@JodieNJ wrote:
No. No charge at all!

The only downside is that if you have a lot of recordings, you will lose most of them.

No not really.  Most recordings are stored in their cloud.  I replaced my box last year and I had most of my saved recordings back.  I had 140 episodes of a sitcom and got back 65 of them.  Some were lost but everything else came back including all the series recordings I have set. 

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JodieNJ

Contributor

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193 Messages

5 years ago

@Emtronics wrote:
@JodieNJ wrote:
No. No charge at all!

The only downside is that if you have a lot of recordings, you will lose most of them.

No not really.  Most recordings are stored in their cloud.  I replaced my box last year and I had most of my saved recordings back.  I had 140 episodes of a sitcom and got back 65 of them.  Some were lost but everything else came back including all the series recordings I have set. 

I had about 65 recordings and was only able to recover 15 of them. I called and talked to different tiers of help, and was told they could do nothing.

 

 

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TommyG1814

New Poster

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1 Message

5 years ago

Thanks for the update. That data light was driving us crazy! Your fix worked like a charm. Thanks again.

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