tstack's profile

Contributor

 • 

637 Messages

Monday, March 8th, 2021 12:00 PM

Closed

Which X1 box for Older TV

So my parents want to make the jump to X1 they are using a 2001 Projection tv no HD only SD. So I would think I need an X1 box with Composite Jack's on the back (RCA yellow red white). Also looking at there bill the dvr is included with Triple play package or whatever they call it now so I would want to get them dvr box even if they don't use. But would need compatible box that supports Netflix which is also included in their current package. I was.looking at the Comparison X1 box web page and I see xg1v3 has composite on the list. Can I go to the comcast store and get one of these or do they only have the xg1v4 4k box which they can't use

Gold Problem Solver

 • 

25.9K Messages

4 years ago

@tstack
This link shows x1 boxes and connections available
https://www.xfinity.com/support/articles/x1-hub-vs-companion-box

Gold Problem Solver

 • 

7.2K Messages

4 years ago

Hi tstack, with your parents having an SD only TV the cable box selection can be pretty small but we do have equipment that will fit their needs. You can pick the xg1v3 box up at any local Comcast service center or we can have one shipped to you. To locate your nearest service center and to check their inventory you can click on this link (https://comca.st/3ekHCzz )

Expert

 • 

24.6K Messages

4 years ago


@ComcastAmir wrote:

Hi tstack, with your parents having an SD only TV the cable box selection can be pretty small but we do have equipment that will fit their needs. You can pick the xg1v3 box up at any local Comcast service center or we can have one shipped to you. To locate your nearest service center and to check their inventory you can click on this link (https://comca.st/3ekHCzz )


the xg1v3 has no comonent. xg2 with another outlet a DVR or cloud only DVR perhaps.

forum icon

New to the Community?

Start Here