cheryl_jasper's profile

New Poster

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1 Message

Sat, Dec 19, 2020 6:00 PM

Where's my list on HBO Max, the xfinity app?

I've logged in to HBO Max on several devices, and they all allow me to add shows to "my list". But on the new xfinity app for HBO Max, there is no way to view my list.  Is this an HBO Max mistake or an xfinity app mistake.  In either case, it's a mistake!  Where's my list???

Responses

andyross

Silver Problem Solver

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6.9K Messages

6 m ago

Blame HBO, as they are the ones who write the app for the X1 platform.

jmr1959

Regular Contributor

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126 Messages

6 m ago

I found this note on an HBO Max help page regarding profiles:

===============

Xfinity TV Box
The HBO Max app on Xfinity devices doesn't support multiple profiles just yet.
=================
 
Here's a link to the page if you'd like to see it in context:
 
i.e. - No profile => No watch list.
skintime

Regular Contributor

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204 Messages

6 m ago


@cheryl_jasper wrote:

I've logged in to HBO Max on several devices, and they all allow me to add shows to "my list". But on the new xfinity app for HBO Max, there is no way to view my list.  Is this an HBO Max mistake or an xfinity app mistake.  In either case, it's a mistake!  Where's my list???


If you start watching a movie on the max app on x1 you can exit out and come back later by calling the movie up on your voice remote, hitting play on hbo max,  and it will pick up where you left off. Not exactly continue watching but better than nothing. Not sure how it would work with a series but it works for me with movies

New Poster

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4 Messages

6 m ago

It's missing on the Roku app. HBO really dropped the ball with this!

New Poster

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1 Message

5 m ago

While waiting for xfinity/HBO to update the app, my solution is to make a playlist on my X1 box. You can make any number of playlists, and title them whatever you want. HBO Max originals come up when searching on X1 and can be added to playlists as well. HBO Max content can be launched straight from the X1 playlist. Also, watch progress on each program is saved when you leave the app. Two issues though:
1. This is not very helpful for a list you already have on the HBO Max app, although you could tediously add everything on your list to the X1 playlist.
2. Entire series cannot be added to a playlist on X1. So, I recommend adding the first episode to the list. Alternatively, you could add your HBO programs to the Favorites list on X1, which does allow full series to be added. However, there is only one Favorites list, which cannot be renamed, so your HBO programs would be mixed with anything else you favorite on X1.
Hope this helps...for the time being.

New Poster

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4 Messages

5 m ago

Not a practical solution!

New Poster

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1 Message

4 m ago

XFINITY - Any word on when this will be fixed?

CCAndrew

Diamond Problem Solver

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25.9K Messages

4 m ago

No, there hasn’t. It’s HBO’s app, they decide how the app functions, just like Netflix, Prime and CBS All Access (Paramount) and the rest
skintime

Regular Contributor

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204 Messages

4 m ago

The continue watching feature  just popped up on my HBO Max app on the X1 box. Yay

New Poster

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4 Messages

4 m ago

Continue Watching not. the same as My List since it’s just what you started but haven’t yet finished watching whereas My List is everything you plan to watch!

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