Visitor
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1 Message
When trying to set up get stuck on voice guidance
I've called xfinity, I returned the set-top box and got another one, and I can't get past voice guidance to set up the new set-top box and remote
Visitor
•
1 Message
I've called xfinity, I returned the set-top box and got another one, and I can't get past voice guidance to set up the new set-top box and remote
XfinityJosephA
Official Employee
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2.3K Messages
2 hours ago
Hello @user_z2ljuy are you able to let us know which X1 box you're trying to activate? We can review all our TV equipment using this article. https://www.xfinity.com/support/articles/x1-hub-vs-companion-box
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