Visitor

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1 Message

Saturday, June 14th, 2025

When one hits the Xfinity button on remote, all 3 television show SPORTS SAVED, . . . instead of GUIDE SAVED. . . .

When one hits the Xfinity button on the remote, all 3 televisions now show SPORTS, SAVED, . . . instead of GUIDE, SAVED. . . . What happened. We have changed nothing on our end.

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Official Employee

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376 Messages

1 month ago

Greetings @user_2x2eg1, hopefully you're having a great start to your week. Thanks for taking the time to be a part of our Xfinity Community Forum.

Wow! I can only imagine that has to be pretty annoying. Have you tried unpairing the remote and pairing it back to the TV? To unpair a Xfinity remote, press and hold the "A" (triangle) and "D" (diamond) buttons simultaneously until the remote's light changes from red to green, then enter "9-8-1". If successful, the light will blink blue twice, indicating the remote is unpaired.

After that is completed you can press the microphone button and say "program remote".

Let me know if this helps.

Contributor

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320 Messages

1 month ago

if you want to see the guide, simply press 1 - button on your remote----"Guide"

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