Mon, Aug 23, 2021 9:31 PM
What are A B C D buttons on remote for
Hace 5 m
Hace 9 m
When I use them, A brings up the help screen, B the accessibility options screen, and, for some reason, C brings up the Sports App. D doesn't appear to do anything.Comcast should have taken a page from (I think it was) AT&T's playbook, and have the C button turn closed captioning on and off.
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This is lousy, it is not helpful you have some nerve posting that your site is awesome it is awful
@ThatDonGuy @user_172510 The D button erases recordings and previous viewed apps.
Gold Problem Solver
For the "B" key, there is a setting where hitting it twice will toggle closed captioning on and off. I think the default toggles Descriptive Audio. I think toggling CC is more helpful and use it sometimes.
The "D" key as noted is for deleting in some situations, but only when there is a tiny note on-screen where the "D" is inside the diamond shape.
Not "Channels And Programming" related....................... Concern moved here to the proper help section.
Hello @user_172510, thank you for reaching out to us for help with your remote! The A, B, C, and D buttons are Shortcut Keys and are used to help quickly navigate menus or to complete a task. We have a user manual here: XR2 and XR5 Remote Control Buttons and Functions - Xfinity Support, that will explain the functionality of the different remotes and what the buttons do. I will also leave a description here of what these specific buttons do.