Discovery77's profile

Regular Visitor

 • 

11 Messages

Thursday, December 14th, 2023 6:47 PM

Closed

Washed out HDR picture issue solved!

HDMI cable must be HDCP 2.2 or higher rated. Once you install that cable the issue is fixed! Pass this info along!

Official Employee

 • 

1.3K Messages

1 year ago

Hello, @Discovery77 thank you for taking the time to post a fix that worked for you with your TV picture issue. This is really helpful for other Xfinity Forums community members to reference if they are experiencing similar issues.

 

The great Xfinty App is a wonderful tool to use for troubleshooting service issues when customers don't have time to reach out to us: https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app. 

forum icon

New to the Community?

Start Here