12 Messages
Was there an update to being able to do a DVR recording?
Sometime last week, I noticed that my series for the San Francisco Giants now records the Giants on the channel 720 and the Giants on the MLB channel 3024 and on another channel on the MLB stations of whatever team they are playing
if I try to do my record options, I either get the choice of just this game which then only records the one game I want or to record the San Francisco Giants then that is where it will pick up every time they play on whatever channel they play even if it records three times for the same game. I do not have the MLB channel. I do not pay for the MLB channel and I cannot watch the MLB channel so it will record two extra times of the MLB channel that I cannot watch. I should be able to select that I want to record the San Francisco Giants as a series like I used to do more than a week ago and record all the games on only the channel that I recorded on and it has been doing that perfectly fine since April until last week, so what happened?
XfinityRichard
Official Employee
•
1.3K Messages
3 months ago
I do apologize, @user_34se0o I understand exactly what you are saying but unfortunately at this time when you just pick San Francisco, the DVR does not know what you can watch and not watch unfortunately it's only searching for San Francisco Giants so the DVR is going to record every channel that comes up San Francisco Giants even if you are not subscribed to those channels.-Richard
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